Automate Replies to Google Reviews. Directly in Your Inbox!
Save time and always respond professionally to reviews – thanks to AI. All without a complicated platform or extra logins.
Advantages at a Glance:
Say “thank you” to 5-star reviews and respond to negative ones professionally – without typing a single word. Our AI tool drafts and posts reply suggestions to Google reviews while you focus on your business.
Save Time & Resources
No more typing each review by hand. Our AI takes care of composing replies to your Google reviews, leaving you more time for your day-to-day operations.
Boost Your Reputation
Active communication with your customers creates a professional impression and enhances your online presence. Regular replies also increase your visibility in search results.
Minimal Effort – Maximum Impact
No new dashboard, no complicated logins. Everything happens via email notifications, so all you have to decide is: post or edit.
Why Respond to Reviews:
Online reviews are often the first impression potential customers have of your business. By actively and professionally replying to reviews, you not only show appreciation for feedback but also positively influence your image and ranking.
Build Trust & Customer Closeness
When you address every review—whether positive or negative—you signal to your customers: “You matter to us!”
- Positive feedback: Quickly say thank you and show your appreciation
- Negative feedback: Resolve conflicts, offer solutions, and clear up misunderstandings
Better Visibility in Search Engines
Search engines like Google view it favorably when businesses actively engage with their reviews.
- Active engagement: The more replies and interactions, the better your local ranking
- Fresh content: Regular answers show relevance and up-to-dateness
Professional Image & Brand Care
A business that responds confidently to criticism and appreciates positive feedback comes across as customer-oriented and credible.
- Reputation management: Don’t let negative impressions linger—address them directly
- More customer loyalty: A company that listens and responds gains fans, not just customers
How It Works:
With our tool, you only need a few minutes to manage your Google Business reviews automatically. Everything runs practically in the background—through your email inbox!
1
Link Your Google Account
Connect your Google Business account once. One click on “Connect” and confirming your Google login is all it takes. You’re ready to go!
2
Automated Reply Suggestions
As soon as a new review arrives, our AI creates a suitable reply draft within seconds. It’s individually tailored to your business and your desired tone.
3
Notification & Approval via Email
You’ll get a notification in your inbox—including the completed reply. You can choose from three buttons: Post Immediately, Edit Before Posting, or Don’t Post.
- Post Immediately
- Edit Before Posting
- Don’t Post
4
Reply Appears Automatically on Google
Once you confirm the reply, it appears on your Google reviews without further logins or detours. Done!
Frequently Asked Questions:
Do I need a Google Business Profile to use the tool?
Yes, you need an active Google Business Profile. The one-time connection allows our system to automatically detect new reviews and send you suitable reply suggestions.
How secure is my connection to Google?
We use Google’s official OAuth2 interface for secure data exchange. Your login data and tokens are stored in encrypted form, so no one can access your account without authorization.
What happens with negative reviews?
Especially when it comes to critical reviews, a confident reply is crucial. Our AI factors in tone and business context to create a professional draft for you. If needed, you can always provide additional comments or details—similar to ChatGPT—and our tool will incorporate that info into a refined professional response. Of course, you can always edit or reject the final suggestion before it goes online.
What if I don’t like an AI reply?
You always have full control: In the email, you’ll see a “Edit Reply” button. That lets you adjust the suggestion or write a completely custom statement.
Do I have to log in for each new review?
No. You get the reply suggestions conveniently via email. One click on the “Post” button is enough to put the AI response online. If necessary, you can edit or choose not to publish it—all without a separate dashboard.
How much does the tool cost?
Initially, we offer a waitlist you can join. Once our tool is ready, we’ll notify you via email and you can use it fully during the beta phase at no cost. After that, we plan a flexible pricing model between €9 and €99 per month—depending on your number of locations and monthly reviews. There will also always be a free tier for up to 5 reviews per month.
Can the tool also connect to other review platforms?
We’re starting with Google Business Profiles. Soon, however, more portals (like TripAdvisor, Yelp) will follow. Sign up on our waitlist so you’ll be the first to know.
How individual are the reply suggestions?
Our AI analyzes your Google Business presence and your review settings to formulate fitting answers. You can always provide specific info or requests to refine the draft. That way, you always get professional and tailored replies.
Which review settings can I adjust?
Our tool takes your business details into account, such as industry and location. You can also define whether to use “you” in a casual or formal sense, and whether to include emojis. This ensures the AI replies match your business and reflect your brand identity.
